Last updated: September 9, 2025
Thank you for taking the time to read our privacy policy. At Judgment, Inc. (Judgment Labs, we, our, or us), your privacy is of the utmost importance. We want you to be fully informed about the information we collect, how it is used, shared, and protected, and the choices you have with it and explain the privacy and data practices at Judgment Labs. Judgment Labs enables its business customers (Customers) to trace, track, evaluate, and judge artificial intelligence agents (AI Agents) used by Customers or Customer's end clients (Users) (collectively, the Services). By using our website located at https://judgmentlabs.ai/ (the Website) or by using our Services, you acknowledge that you understand the practices and policies outlined in these privacy policies.
In order to serve our Customers, we will collect various information on our Customers, including:
When our Customers use our Services, they may enable us to process various types of personal information of Users. This may include any personal information that a User provided or input into or was access by our Customer's AI Agent. We only process Users' personal information at the direction of a Customer to and for the Customer's benefit. For more information about what personal information is collected by an AI Agent, we encourage you to review the Customer's privacy policy or contact that Customer.
We use personal information in order to:
We may otherwise use your personal information with your consent.
We may also disclose your information with our corporate affiliates, as well as vendors or service providers who help us manage and optimize our Services. Moreover, subject to our Customer Agreements, our Services provide Customers with the ability to synchronize certain external software or data applications with our Services, which may include the transfer of personal information.
In addition, subject to our Customer agreements, we may disclose personal information in order to:
We may disclose de-identified, aggregate, or anonymous information for any purpose. This means that the information we disclose does not identify specific individuals, nor is combined with other data to protect your privacy.
We provide you with the following choices with our use of your personal information:
You can exercise these rights by contacting us at privacy@judgmentlabs.ai.
If you are a User or otherwise an employee of one of our Customers and you would like to fulfill your rights to the personal information we maintain about you on behalf of that Customer, we encourage you to exercise these rights by reviewing the Customer's privacy policy to determine the correct contact method for that Customer. Alternatively, if you email us at privacy@judgmentlabs.ai and identify the Customer that is utilizing our Services, we can forward your request to the appropriate contact.
Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or “CPRA” (collectively, the CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), the Oregon Consumer Privacy Act (OCPA), the Texas Data Privacy and Security Act (TDPSA), the Florida Digital Bill of Rights (FDBR), the Montana Consumer Data Privacy Act (MTCDPA), the Iowa Consumer Data Protection Act (IADPA), the Delaware Personal Data Privacy Act (DEPDPA), the Nebraska Data Privacy Act (NEDPA), the New Hampshire Privacy Act (NHPA), the New Jersey Data Privacy Act (NJDPA), the Tennessee Information Protection Act (TNIPA), the Minnesota Consumer Data Privacy Act (MNCDPA), the Maryland Online Data Privacy Act (MDODPA), the Indiana Consumer Data Protection Act (INCDPA), the Kentucky Consumer Data Protection Act (KYCDPA), and the Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA) create additional privacy obligations for businesses and provide their residents with additional privacy rights.
In addition to the rights granted in 'Your Choices' above, if you are a resident of the above states, you may have the right to:
You can exercise these rights by contacting us at privacy@judgmentlabs.ai.
If we deny your privacy request, you may appeal that decision by emailing us at privacy@judgmentlabs.ai. We will respond to your appeal within a reasonable period of time and as required by law. If, after we have processed your appeal, you are still unsatisfied with our response, you have the right to file a complaint with your state attorney general.
If you are an authorized agent submitting a request on behalf of another person, you must provide a copy of a lawful power of attorney or written authorization from the consumer (along with proof of your identity). If you make a request as an authorized agent, you will receive additional instructions. Depending on the type of request, we may contact you or the consumer on whose behalf you claim to act to verify your authorization.
In providing our Services, we are a 'Processor' (and 'Service Provider' under CCPA).
Residents of the United Kingdom (UK) and European Economic Area (EEA) are provided certain privacy rights under the UK and EU General Data Protection Regulations (GDPR).
Under the GDPR, we process 'Personal Data' (as defined in the GDPR) under the following legal basis.
| Processing Activity | Legal Basis under GDPR |
|---|---|
| Providing our Services | Contract Fulfillment, Legitimate Interest |
| Improving our Services | Legitimate Interest |
| Product, marketing or Service-related communications | Contract Fulfillment, Legitimate Interest |
| Customer support | Contract Fulfillment |
Under the GDPR, in providing our Services, we are designated as a 'Processor.'
All data is stored in the United States. As such, if you are a resident of the EEA, UK, or Switzerland, we may transfer to, and store the data we collect about you, to countries other than the country in which the data was originally collected, including the United States. Those countries may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA, UK, and Switzerland. We rely on Standard Contractual Clauses (SCCs) for the transfer of personal data to countries that have not received an applicable adequacy decision, as well as the UK's 'International Data Transfer Addendum' to the SCCs.
For more information on cross-border transfers of your Personal Data or the appropriate safeguards in place, please contact us at privacy@judgmentlabs.ai.
In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
We maintain reasonable safeguards to protect against unauthorized access, use, modification, and disclosure of personal information in our custody and control. Despite our efforts, we cannot guarantee that unauthorized access or use will never occur. It is important that you take steps to keep your information safe and secure. Customers should choose an account password that is hard for others to guess and don't reveal it to third parties. If you use a shared public computer, do not opt to have your login ID or password remembered and be sure to log out of your account when you finish.
We will retain Customer personal information only for as long as it is necessary for the purposes of fulfilling our Website and Services or otherwise as described in these privacy policies, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We do not intentionally collect any personal information from children under the age of 16. If you are under the age of 16, please ask a parent or guardian for help in using our Services. If you believe we have obtained personal information associated with children under the age of 16, please contact us at privacy@judgmentlabs.ai and we will delete it.
These Services may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.
We may update this Judgment Labs Product-Platform Privacy Policy from time to time. If we make material changes, we will post the updated Judgment Labs Product-Platform Privacy Policy on this page with a “Last Updated” in advance of the effective date of the revisions. We encourage you to look for updates and changes to this Judgment Labs Product-Platform Privacy Policy by checking this page when you access our Services.
If you have any questions about our privacy or security practices, or if you are a Customer and would like to exercise your privacy choices, you can contact us by email at privacy@judgmentlabs.ai or at:
Judgment Labs
425 Bush Street, Suite 410
San Francisco, CA, 94108
We collect personal information when you directly give it to us. We offer multiple ways in which you may contact us or send us your information, including when you register for an account, send us emails, interact with out chatbot, use our discord server, and contact us. The information we may collect from you through these processes is:
We automatically collect information about you when you interact with our Website. Like most websites and apps, we use tools to measure your engagement activities, which may include the use of pixel tags and cookies. Specifically, we may collect Website metadata and analytics, including IP address, device information, date/time of visits, new or returning visits, products viewed, page response times, URL clickstreams, how long you stay on our pages, and what you do on those pages.
When you interact with our accounts on social media platforms, we may collect certain information that you or the platform make available to us such as Website metadata analytics (above), your social media account ID, your social media 'likes', click-throughs to our Website, or custom interactions.
We use personal information in order to:
We may otherwise use your personal information with your consent.
We may disclose your information with your consent. We may also disclose your information with our corporate affiliates, as well as vendors or service providers who manage and optimize our Website.
In addition, we may disclose personal information in order to:
We may disclose de-identified, aggregate, or anonymous information for any purpose. This means that the information we disclose does not identify specific individuals, nor is combined with other data to protect your privacy.
We provide you with the following choices with our use of your personal information:
You can exercise these rights by contacting us at privacy@judgmentlabs.ai.
If you are a User or are otherwise an employee of one of our Customers and you would like to fulfill your rights to the personal information we maintain about you on behalf of that Customer, we encourage you to exercise these rights by reviewing the Customer's privacy policy to determine the correct contact method for that Customer. Alternatively, if you email us at privacy@judgmentlabs.ai and identify the Customer that is utilizing our Services, we can forward your request to the appropriate contact.
Like many companies, we use cookies and similar technologies (such as clear gifs, web beacons, tags, and similar technologies) to collect information about your browsing activities, your interactions with websites and our Website and Services, and to serve tailored ads and for the purposes described in this Judgment Labs Website Privacy Policy. There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:
| Analytics Cookies | |
|---|---|
| Google Analytics | Google Analytics Opt Out |
| HubSpot | HubSpot Privacy Policy |
| PostHog | PostHog Privacy Policy |
| HotJar | Hotjar Privacy Policy |
| Third Party Advertising Services | |
|---|---|
| Meta Ads Preferences | |
| Pinterest Ads Preferences | |
| TikTok | TikTok Personalized Ad Preferences |
| LeadFeeder | LeadFeeder Privacy Policy |
Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or “CPRA” (collectively, the CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), the Oregon Consumer Privacy Act (OCPA), the Texas Data Privacy and Security Act (TDPSA), the Florida Digital Bill of Rights (FDBR), the Montana Consumer Data Privacy Act (MTCDPA), the Iowa Consumer Data Protection Act (IADPA), the Delaware Personal Data Privacy Act (DEPDPA), the Nebraska Data Privacy Act (NEDPA), the New Hampshire Privacy Act (NHPA), the New Jersey Data Privacy Act (NJDPA), the Tennessee Information Protection Act (TNIPA), the Minnesota Consumer Data Privacy Act (MNCDPA), the Maryland Online Data Privacy Act (MDODPA), the Indiana Consumer Data Protection Act (INCDPA), the Kentucky Consumer Data Protection Act (KYCDPA), and the Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA) create additional privacy obligations for businesses and provide their residents with additional privacy rights.
In addition to the rights granted in 'Your Choices' above, if you are a resident of the above states, you may have the right to:
You can exercise these rights by contacting us at privacy@judgmentlabs.ai.
If we deny your privacy request, you may appeal that decision by emailing us at privacy@judgmentlabs.ai. We will respond to your appeal within a reasonable period of time and as required by law. If, after we have processed your appeal, you are still unsatisfied with our response, you have the right to file a complaint with your state attorney general.
If you are an authorized agent submitting a request on behalf of another person, you must provide a copy of a lawful power of attorney or written authorization from the consumer (along with proof of your identity). If you make a request as an authorized agent, you will receive additional instructions. Depending on the type of request, we may contact you or the consumer on whose behalf you claim to act to verify your authorization.
In operating our Website, we are a 'Controller' (and a 'Business' under CCPA).
Residents of the United Kingdom (UK) and European Economic Area (EEA) are provided certain privacy rights under the UK and EU General Data Protection Regulations (GDPR).
Under the GDPR, we process 'Personal Data' (as defined in the GDPR) under the following legal basis.
| Processing Activity | Legal Basis under GDPR |
|---|---|
| Placement of cookies through our Website | Consent |
| Providing our Website | Legitimate Interest |
| Improving our Website | Legitimate Interest |
| Product, marketing, or Service-related communications | Contract Fulfillment, Legitimate Interest |
| Customer support | Contract Fulfillment |
Under the GDPR, In operating our Website, we are a 'Controller.'
All data is stored in the United States. As such, if you are a resident of the EEA, UK, or Switzerland, we may transfer to, and store the data we collect about you, to countries other than the country in which the data was originally collected, including the United States. Those countries may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA, UK, and Switzerland. We rely on Standard Contractual Clauses (SCCs) for the transfer of personal data to countries that have not received an applicable adequacy decision, as well as the UK's 'International Data Transfer Addendum' to the SCCs.
For more information on cross-border transfers of your Personal Data or the appropriate safeguards in place, please contact us at privacy@judgmentlabs.ai.
In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
We maintain reasonable safeguards to protect against unauthorized access, use, modification, and disclosure of personal information in our custody and control. Despite our efforts, we cannot guarantee that unauthorized access or use will never occur. It is important that you take steps to keep your information safe and secure.
We will retain Customer personal information only for as long as it is necessary for the purposes of fulfilling our Website and Services or otherwise as described in these privacy policies, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We do not intentionally collect any personal information from children under the age of 16. If you are under the age of 16, please ask a parent or guardian for help in using our Website. If you believe we have obtained personal information associated with children under the age of 16, please contact us at privacy@judgmentlabs.ai and we will delete it.
This Website may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.
We may update this Judgment Labs Website Privacy Policy from time to time. If we make material changes, we will post the updated Judgment Labs Website Privacy Policy on this page with a “Last Updated” in advance of the effective date of the revisions. We encourage you to look for updates and changes to this Judgment Labs Website Privacy Policy by checking this page when you access our Website.
If you have any questions about our privacy or security practices, or if you are a Customer and would like to exercise your privacy choices, you can contact us by email at privacy@judgmentlabs.ai or at:
Judgment Labs
425 Bush Street, Suite 410
San Francisco, CA, 94108